Hi. I would like to know how can i make a complaint? The customer service at a specific location is horrible, in Carrefour Laval. Every time I went there for help they were very busy talking among themselves to help, and once they actually had to talk to you they would have an attitude, being very rude. Even today I had to send my phone for a second time to repair and a specific very rude madam was very frustrated at me and even asked me what she's supposed to do with the phone. I have never dealt with such rudeness ever and I worked in customer service for years. Another time they called me on a saturday while i was waiting for my phone from reparation and when i called back she was very upset telling me they never call customers on a saturday as I was crazy and didn't have the call on my phone. I really don't know what this lady is doing working in customer service when obviously she isn't there to help anybody and doesn't know basic manners. I am really sorry i didn't get her name but I really will go there just to know it. It was a blond shaved lady with piercings so if anybody knows her name or how i can make an official complaint...thank you. It is just unacceptable.