I have been attempting to close my Koodo account from abroad and it is a terribly frustrating process. I do not have Facebook, nor Twitter until a few days ago... I just started a Twitter account with the sole purpose of shutting this account down. I have left a DM to Koodo for more than 48 hours with no response yet. How long am I expected to wait to receive a response?
Seems absurd that a communications company is so out of touch, and makes it exceedingly difficult to perform a basic service.
Thanks for your time.