Koodo Community

Community

Solved

cicic survery email


so the email says feedback is important on why i left koodoo, i didnt leave tho i just got koodo about a week ago , is this a scam or a wrongly sent email or what

3 replies

Userlevel 7
Badge +4
It could be that it was sent in error. I'd suggest simply ignoring the email.
Userlevel 6
Did you change phone number maybe?
Userlevel 6
Hi Zachary, this email is not legit as we do not send a survey when a customer cancels. You should ignore it and delete it 🙂 Thank you! ________________________ If you see a good answer, give it a star.

Reply