Koodo Community


cant receive picture messages on my Galaxy S 2.

I just got the galaxy S 2 and while I'm able to send picture messages, I cannot receive them. please help, as this is a pretty important feature to me. Thanks!

2 replies

Userlevel 2
Hi Shannon! You should give our tech a call by dialing 1-866-995-6636 (option #6) from a landline in order to have your Koodo phone available for a complete troubleshooting. ________________________ If you see a good answer, give it a star.
Userlevel 5
Do you have data blocked or turned off? You need to have a data connection in order to send picture/video messages. You won't be charged though.