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Cancelling Plan

  • 12 October 2018
  • 2 replies
  • 1090 views

I would like to cancel my phone plan, but have been unable to reach a live person to do so (Facebook/scheduled calls have proved fruitless thus far).
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Best answer by Mats 12 October 2018, 22:25

You have to contact them to cancel. You can't do it through facebook unless you're out of the country. Schedule a callback through the digital assistant. Keep trying.

https://www.koodomobile.com/help/

*611 from your Koodo phone also works.
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You have to contact them to cancel. You can't do it through facebook unless you're out of the country. Schedule a callback through the digital assistant. Keep trying.

https://www.koodomobile.com/help/

*611 from your Koodo phone also works.
Done, and handled very smoothly by the rep I dealt with.

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