Koodo Community



Cancelletion phone not required - retired

Lost my phone charger - cannot get a replacement Would like to cancel my plan

3 replies

You would need to call in to cancel the account as long as you are the account owner.
Userlevel 6
Badge +4
Hi there... If you want to cancel the line, you will need to call customer service to request the cancellation... Did you check if probably you can get that charger at the mall or from a friend that should have a spare one? Or did you check you TAB to see how much you can use towards the purchase of a new phone?
Badge +4
Another option, depending on what model phone you have, you could go to a computer repair shop and have them match up a microUSB cable that fits your phone, microUSB is standard for most phones today and shouldn't be too difficult to find. This way you can continue to charge the phone from a desktop or laptop computer.