Koodo Community
Solved

cancelled in error

  • 10 November 2020
  • 2 replies
  • 51 views

Koodo cancelled my plan and sent an email letting me know they've cancelled as per my request but I never requested this. I can't schedule a callback because my phone service has been shut off. How do I get my phone turned back on?

icon

Best answer by Allan M 10 November 2020, 16:24

You can send koodo a message via Facebook at https://m.me/koodo and see if they can help get you sorted out there.

If you wanted it resolved a little quicker you can also give them a call if you can borrow someone else's phone or pop by a koodo store and get them to sort it out for you.

View original

This topic has been closed for comments

2 replies

Userlevel 7
Badge +4

You can send koodo a message via Facebook at https://m.me/koodo and see if they can help get you sorted out there.

If you wanted it resolved a little quicker you can also give them a call if you can borrow someone else's phone or pop by a koodo store and get them to sort it out for you.

Userlevel 7
Badge +4

Did you get a text message about about cancellation or porting as well?