Koodo Community


  • 19 December 2017
  • 2 replies

I need to cancel service as am leavibg the country.. the helpline says high call volume and wont allow me to continue the call. The cancellation line doesnt work. What to do

2 replies

Userlevel 7
Badge +4
You have to keep trying as calling is the only way.
If you happen to leave the country and haven't managed to cancel you can message them via facebook. Make sure you let them know you are out of the country though as regularly you have to call.
Userlevel 7
Badge +4
Send a private message via Facebook. Will get to you but it will take quite some time. Just mention that you are leaving the country.