Koodo Community
Question

Cancel service

  • 26 October 2020
  • 1 reply
  • 66 views

I want to cancel service…..many billing issues….double billing, extra charges for non use etc.  I cannot access a real live person….everywhere it is digital assistant. I have no internet on phone (I am senior). I tried all recommended numbers. Koodo does not seem to have any fax or email. How do I get to a real person???? PLEASE HELP!!!


1 reply

Userlevel 7
Badge +4

@YGW You have set up a callback this morning. Somebody will call you and help with anything you need. 

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