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Cancel phone


I am on a tab account, and have a neg. balance, but want to cancel my koodo phone. How do I do this.
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Best answer by Sophia 14 September 2014, 23:02

Hi Beverly, do you mean you want to cancel your Koodo account? You will need to call Koodo (*611) and tell them you want to cancel... then you'll receive a final bill with the remainder of your Tab and the last month. Any reason why you want to cancel? If you want to keep your number and just move to another provider, you shouldn't cancel actually but port out your number.

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Hi Beverly, do you mean you want to cancel your Koodo account? You will need to call Koodo (*611) and tell them you want to cancel... then you'll receive a final bill with the remainder of your Tab and the last month. Any reason why you want to cancel? If you want to keep your number and just move to another provider, you shouldn't cancel actually but port out your number.

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