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Can my plan be paused for a period of time?


Hi, I live in Quebec, Canada and I have just got a new job that will take me to mexico for three months during the winter. Of course I will not be using my phone other than wifi over there as the roaming charges would be too costly for me. So my question is, can I halt my service for the three months so that my 3g would not work, I would not be charged for those 3 months? I don't want to choose a new plan when I unhalt the service. Thanks!
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Best answer by Paul Deschamps 12 October 2014, 17:47

You can put your account on a seasonal hold however you will lose your plan and need to pick a new plan when you activate service again. It basically keeps your # available for you. The seasonal hold is 15 bucks a months. Here's more details http://help.koodomobile.com/my-bill/billing-and-payment-options/i-am-leaving-the-country-for-a-few-months-can-i-still-keep-my-account-open

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You can put your account on a seasonal hold however you will lose your plan and need to pick a new plan when you activate service again. It basically keeps your # available for you. The seasonal hold is 15 bucks a months. Here's more details http://help.koodomobile.com/my-bill/billing-and-payment-options/i-am-leaving-the-country-for-a-few-months-can-i-still-keep-my-account-open

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