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Can I cancel my plan online?


How do i cancel one of my two phone plans? Can i do it through self serve?

5 replies

Userlevel 7
Badge +4
Nope. You have to call in to Koodo to cancel 1-866-995-6636
Userlevel 4
If you have a tab owing, that will be billed out on the final bill. The lines would be cancelled at the end of the current bill cycle you are in. Any reason why you are cancelling that you care to share?
Is there any way to do this online?
The reason I'm cancelling is that I can no longer afford my phone bills, and I just broke my phone.
It's unusable, so it makes it a little tricky to call in.
Userlevel 7
Badge +4
Animal Nation wrote:

Is there any way to do this online?
The reason I'm cancelling is that I can no longer afford my p...

No. You must call in to cancel. Try using Google Voice via hangouts
Animal Nation wrote:

Is there any way to do this online?
The reason I'm cancelling is that I can no longer afford my p...

yup!
Google voice worked perfect! Thank you Dennis 🙂

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