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Calling Koodo


I am an early riser in the morning and would really like to get my things done as soon as possible......It would be better if Koodo was open before 10 am like other companies that are taking calls 8:30 am.

5 replies

Userlevel 7
Badge +4
Hi Jacqueline, what exactly do you need Koodo to do? Just asking - I know there are things we need them for (problems, mostly) but most of the changes can now be done in self-service at any time of the day and night 🙂
no getting picture messages or my phone would not send or receive text messages which can not be fixed in the self serve
Userlevel 1
Jacqueline Marie wrote:

no getting picture messages or my phone would not send or receive text messages which can not be ...

Do you have an Samsung Ace? If yes, that phone has some limitations. One is the small internal memory. You might have to hard/factory reset the phone through your settings to clear the memory. Make sure you save everything you need before you do it though.
Userlevel 1
Jacqueline Marie wrote:

no getting picture messages or my phone would not send or receive text messages which can not be ...

Most of Koodo Tech reps will follow this Koodo Help steps when you calling them, try it also when Koodo is not open http://koodomobile.com/en/qc/support.shtml
Koodo is open at 9 am your local time. They have been ever since they launched.

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