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caller ID change request

  • 28 February 2021
  • 2 replies
  • 51 views

I have my old business name coming up as the caller id when I call people.Can anyone tell me how to change it back to my own name? Thank you in advance. 

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Best answer by Philosoraptor 1 March 2021, 00:05

I didn't think that Koodo registered anything other than your number as they only deal with consumer and not commercial accounts. If your contacts saved your old name in their account/device, then this is the reason why it comes up. Their device identifies your number and matches it with the saved entry. 

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Userlevel 7
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I didn't think that Koodo registered anything other than your number as they only deal with consumer and not commercial accounts. If your contacts saved your old name in their account/device, then this is the reason why it comes up. Their device identifies your number and matches it with the saved entry. 

Userlevel 7
Badge +4

You can also try updating your information with Hiya.com.

https://hiyahelp.zendesk.com/hc/en-us/articles/115014815387-I-want-to-change-or-remove-the-caller-ID-information-or-Spam-Rating-of-a-number

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