I want to schedule a call back but trying to go through this process is painful. Can someone please give me step by step directions on how to get a Koodo rep (human) to call me?
Best answer by Mayumi
Can you click this link?
It should connect to Koodo chat. And you can enter your number and questions
https://www.koodomobile.com/en/help?autobots=rollout
You can request it in Koodo. Com/chat we can likely help you here with whatever you need.
I get the sentiment but a Koodo Rep is by default a human.
I have tried that and going in circles.
+4
I did get the text message and followed the instruction but still experiencing challenges. Not sure what the heck I’m doing wrong here
What is that 1-866 number you referenced? I have *611 and get no where with that number.
+4
+4
Can you click this link?
It should connect to Koodo chat. And you can enter your number and questions
https://www.koodomobile.com/en/help?autobots=rollout
Rep called me...thanks everyone. It appears my firewall was the issue in terms of using their Chat button feature.
I had to shut off work wifi and use data which then permitted me access to the chat feature.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.