My father is the primary on my account while I attend university across the country. My name is still on the account. Does he have to be physically present in order for me to buy a new phone at best buy?
The account owner needs to be added to the account as an authorized used. I suggest having him send a private message via facebook or twitter and a rep can help him with that
Considering you’re an Authorized User, you can make the upgrade yourself.
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