Koodo Community

Community

Both French and English options send me to a French machine.


So I ordered a Google Pixel XL using the website the other day. Today I missed a call and they asked me to call them back at 1-844-566-3697, and confirm a couple details before it goes through. I got home from work, and gave them a call. The machine gave me two options. Press one for French or two for English. But both options send me to a French machine and I have no idea what it's asking me to do. I live in Montreal and I know that Quebec really tried to push French over English but this is ridiculous xD

3 replies

Userlevel 7
Badge +4
Really interesting, as when I called that number the prompt said: "Press one for English, and two for French." Pressing 1 took me to an English digital assistant.

Userlevel 7
Badge +4
I believe you should try again!
Nope, still getting the same thing. Pressing either one or two both send me to a machine asking me for information in French.

Reply