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blockin caller


Hi there, so I have a number that keeps calling and texting me he is harassing me. I’ve blocked his calls and texts on my phone but for some reason he is still able to call and text me. How can I make it so he can’t anymore ?

 

thanks 

 


12 replies

Userlevel 7
Badge +4

You can report him to the local police if he was abusive.

Regarding the blocking, what type of blocking did you use? and when he called you again? was it from the same number that you blocked?

I blocked him on my phone. I went to his number and clicked “block this caller”. Yes when he called and texted me again it was from the same number. I’ve tried calling Koodo but all I get is the recording and I’m unable to talk to a real person. 

Userlevel 7
Badge +4

Can you post a screen shot of your call block list or of the recent call log that shows the block?

 

Userlevel 7
Badge +4

Well that looks clearly blocked. 

When did you block the number? And when did you last receive a successful call from the number? 

Userlevel 7
Badge +4

Hi there, so I have a number that keeps calling and texting me he is harassing me. I’ve blocked his calls and texts on my phone but for some reason he is still able to call and text me. How can I make it so he can’t anymore ?

 

thanks 

If you want to permanently block this number, I would contact a Koodo rep by scheduling a callback through Koodo Assist or sending a message on Facebook Messenger or Twitter. An alternative is to change your phone number. You can do this on your Self-Serve account. 

Other than that, I’m not sure what options you have. You can try to set up Call Control and block their number that way.

Well that looks clearly blocked. 

When did you block the number? And when did you last receive a successful call from the number? 


I blocked the number last night, but he is still some how able to text and call me and I don’t know why. That’s why I made this post. He called and texted me this afternoon. 

Userlevel 7
Badge +4

So blocking a call doesn't block a text. I think you need to do that in your texting app.

 

Does your phone call log show an incoming call from him? Did the phone ring? 

Did he use an un known number? 

On an iPhone blocking a caller on my phone blocks them from texting too. 
yes It has an incoming call from him, yes the phone rang

and no he did not use an unknown number. Every time he calls or texts me it’s the same number

Userlevel 7
Badge +4

Reset your iPhone, maybe it bugged.

Userlevel 7
Badge +4

Try the solution recommended by the Specialist here

 

https://discussions.apple.com/thread/251845309

Call control would be a good alternative

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