Koodo Community



Battery charged, still dead Samsung Ace II

The battery was removed from the my new phone. When put back in and fully charged, it is still dead. Anything else I need to do?

3 replies

Userlevel 7
This may sound stupid but make sure you hold down the power button for a few seconds to turn the phone on. Also, your second sentence confuses me. You charged the phone while the battery was inside it, right?
Userlevel 7
Badge +4
Also, the power button is the one on the side of the phone, opposite the volume control.
Yes charged up inside. Thanks, it was needing to hold the power button longer that I needed to do. Appreciate it.