Koodo Community



adding minutes to another phone

my step son is in bc..im in alberta..he has run out of minutes with his pre paid koodo phone.. I do not have the password but want to add minutes..how can I go about that?

3 replies

Userlevel 1
1. You can reset your password on https://prepaidselfserve.koodomobile.com 2. You can ask him to use Prepaid IVR *611 option 2 to recharge and add Talk booster.
Since the phone is with your son as i understood, you w'ont be able to call *611 but rather you can call 1-866-995-6636 ,and hopefully you have the Pin, so you can add minutes by using a Credit Card or a voucher.
Userlevel 6
Tracy, does your son have Internet access and/or access to email in BC? You could buy a physical (I mean the card itself) top up voucher at a Koodo kiosk or at WalMart, and email him the voucher code so he can enter it himself in Self-Serve. Just a thought!