Koodo Community
Solved

activate my phone

  • 22 April 2021
  • 3 replies
  • 57 views

My girlfriend had 2 phones on her account , hut she took mine off so now I want my own account

icon

Best answer by Allan M 22 April 2021, 14:04

If you just need a sim you, you can start here:

https://www.koodomobile.com/bring-your-own-phone?INTCMP=KMNew_NavMenu_Shop_BYOP

 

If you want a phone as well you can start here:

https://www.koodomobile.com/phones?INTCMP=KMNew_NavMenu_Shop_Phones#all_phones

 

Or you can choose to go in store and set it all up in person so that you don't have to wait for shipping.

View original

3 replies

Userlevel 7
Badge +4

If you just need a sim you, you can start here:

https://www.koodomobile.com/bring-your-own-phone?INTCMP=KMNew_NavMenu_Shop_BYOP

 

If you want a phone as well you can start here:

https://www.koodomobile.com/phones?INTCMP=KMNew_NavMenu_Shop_Phones#all_phones

 

Or you can choose to go in store and set it all up in person so that you don't have to wait for shipping.

I was out of country and disactivated my phone for several months till 5 of April 2021. How can i reactivate my phone? Please.

Lidia Mertens

Tel number: 450 807 54 94

Userlevel 7
Badge +4

I was out of country and disactivated my phone for several months till 5 of April 2021. How can i reactivate my phone? Please.

Lidia Mertens

Tel number: 450 807 54 94

Are /were you on the seasonal hold?

Can you login to self serve and pick a new plan?  You won’t be able to get an old plan back If you had one of grandfathered plan,  You need to pick a new plan.

If the system won’t allow you to pick any plan, then you need to contact Koodo.   Send them a message through FB or Twitter. 

 

Reply