Koodo Community
Question

Account name issue

  • 28 September 2021
  • 1 reply
  • 15 views

I’m trying to order a new phone but koodo has misspelled my name on the account, it’s spelled correctly in certain places but incorrectly in others. When i go to order the phone, the misspelled name autofills for my address. Does anyone know how to get this fixed? My first and last name are both spelled wrong when I go to check out. My name is Tylor Macmillan, and when I go to check out the spell it “Taylor Mcmillan” 

 

Thanks!


1 reply

Userlevel 7
Badge +4

Easiest way to resolve it is by contacting Koodo through Facebook or Twitter DM. They will be able to correct your name for sure :)

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