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Question

About shipping time. What is an estimated arrival time?

  • 7 March 2023
  • 5 replies
  • 53 views

What is an estimated arrival time for a sim card? I put an order on 24th. Feb, then until now  I still didn’t receive the sim card. And the sim card has already been activated for ten days…. Does it take too long time to ship a sim card?


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5 replies

Userlevel 7
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SIM-only orders are usually delivered within 7-10 business days. The SIM-only order cannot be tracked as it is delivered by Canada Post (letter mail).

Shipping and delivery | Help | Koodo

Userlevel 7
Badge +4

What is an estimated arrival time for a sim card? I put an order on 24th. Feb, then until now  I still didn’t receive the sim card. And the sim card has already been activated for ten days…. Does it take too long time to ship a sim card?

What is your order number? I can flag a Koodo rep to see whether it has been shipped out or not.

HFO35067606

Thank you.

Userlevel 7
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HFO35067606

Thank you.

I have flagged a rep for you. 

Userlevel 7
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Hi there @Kaylaaa  We have looked into your account and the SIM card was shipped out, You should receive it any day now. Please let us know if you haven’t received it in the next 3 days.