I was texting with a friend, exchanging photos and chatting, when she sent me a photo, which was immediately followed by what looked like another text from her which said "2504: Your balance is too low". I thought it was a message from Koodo directed at me, so I logged on my self-service page, checked all my balances, which were fine. This happened again when my friend sent me another pic, so I texted the message back to her to let her know what I was seeing.She did a quick check and said she was over her "package limit" but would be charged for the overage on her next bill. She'd also never seen the message... it was only visible to me, apparently. I suggested she call Koodo support right away, ask for a supervisor, look for an explanation and give them hell for breaching her financial confidentiality like that. No one should know that her account was low by seeing Koodo's message that was directed to her. Instead of a friend, I could have been an employer, co-worker, banker, etc. etc. Has this happened to anyone else, and how was it resolved.