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Recent Conversations
Conversations 1 - 20 of 33240
Photo of Samantha C. Christie
Pre owned iPhone return policy
I purchased a preowned/refurbished iPhone 6 online about two weeks ago. It has some issue though... - it gets really hot when chargin...
  • 1 me too
  • 2 replies
  • Question
Photo of Colleen Wilson
unable to register visa debit at activation
I was unable to register my visa debit at time of activation in order to get 100 bonus talk minutes. But I was able to register it after ...
  • 1 me too
  • 2 replies
  • Question
Photo of Kent Giang
Cant call or recieve but cant use data and text
Ive been with koodo for the past 4 months with nk issue's. I just came back from the states yesterday and i am having calling and receiv...
  • 1 me too
  • 5 replies
  • Question
Photo of William Neil Plowman Jr.
How do i use free data or hotspots with out using all my paid for Data?....The vertual assistant is useless
I have to have my data plan on at all times to connect...how do I use free data and hotspots
  • 1 me too
  • 4 replies
  • Question
Photo of Amanda
Refer a friend - promo
Hi there, I referred my friend on June 3rd to Koodo. He accepted my referral on the 8th or 9th of June. It tells him that he is not finis...
  • 1 me too
  • 3 replies
  • Question
Photo of bob
Getting a new phone with a pc mobility account now forces you to obtain a new plan from Koodo at a substantial increase
  • 1 me too
  • 7 replies
  • Praise
Photo of DaveyDave
Porting two numbers from another provider
Hi. I've currently have two mobile phone numbers with Rogers - one used by me and the other by my mother. I just signed up for a Koodo mo...
  • 1 me too
  • 4 replies
  • Question
Photo of Emily Smith
Credit check needed for my own device?
My boyfriend and I have devices that we both love but want to switch to Koodo, I wont lie my credit is not very good i'm working on getti...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Jim Baug
Picture texting with data off Samsung A5 to avoid paying for data from background apps
Trying to avoid paying $2 monthly charge for free picture texts. Want to quickly turn on and off data without leaking data from backgroun...
  • 1 me too
  • 4 replies
  • Question
Photo of Patrick AuCoin
where to get Essential Phone screen repair
Essential Phone Screen Repair Where?  I'm in the Fraser Valley/ Vancouver
  • 1 me too
  • 4 replies
  • Question
Photo of Olivier Stecko
oneplus 6 compatibility
I was looking at purchasing a OnePlus 6 recently and was wondering if Koodo prepaid supports this phone's network and LTE bands. This is ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of JoePingo
Can I get the Bonus Data Offer If I Swich Plans?
I have been a Koodo customer for about a decade and I was eligible for one of the new no-tab plans, with bonus data.  It's kind of look...
  • 1 me too
  • 2 replies
  • Question
Photo of WpgJets9
Can't switch to new $45 plan in MB
Can't switch to new $45 plan in MB using the self-serve. These are the only plans I see when try to change it. Any suggestions or is...
  • 1 me too
  • 3 replies
  • Question
Photo of Alexandra Iancu
Why am I not receiving certain text messages?
I just got an android phone with Koodo and I only receive texts from one person with an iPhone.  But everyone else I talk to, I only get ...
  • 1 me too
  • 3 replies
  • Question
Photo of John Doe
I can't register for self serve or activate my phone
Hi, I just got my new iPhone se in the mail, and I can't seem activate the sim card, or register for self serve. Registering for self ser...
  • 3 me toos
  • 3 replies
  • Question
Photo of Gina
i cant see my bonus data
yesterday, i signed up a promotion plan($50, no tap, 1GB and bonus 3 GB data add-on for 24 months). but I cannot see the bonus data in ...
  • 1 me too
  • 2 replies
  • Question
Photo of Kristen
Why am I being taxed on the price before taxes?
I have a $60 plan in which I receive a $10 discount for byod. I'm new to Koodo and I noticed on this bill that the HST tax says "7.80" (I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of ladybugg
Lg g5 software update?
Does anyone know what the updates ares that are currently downloading on my LG G5? It's been downloading for about an hour and still only...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of yanak
Do I need to activate SIM to accept transfer of ownership?
I am already a Koodo customer.  I want to add a line by accepting a transfer of ownership.  The agent at the Koodo kiosk told me that I j...
  • 1 me too
  • 2 replies
  • Question
Photo of Erik
Got A Text With Promo To Switch From Prepaid To Monthly, Says Promo Code Isn't Valid.
Got a text saying: "Koodo: Don't miss out on this exclusive offer! Save $15/month for 1 year when you switch to select monthly postpaid p...
  • 1 me too
  • 2 replies
  • Question