ZTE phone station sim card issue

  • 1
  • Question
  • Updated 7 months ago
I just received a new home phone station ZTE and I keep having the cell bars flashing red even if the simcard is inserted correctly has this happened to anyone
Photo of Pierre Pelletier

Pierre Pelletier

  • 90 Points 75 badge 2x thumb
  • confused

Posted 9 months ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Have you activated the SIM card with a plan (the WHP plan)? Where did you buy the wireless home phone unit?
(Edited)
Photo of Teri Heck

Teri Heck

  • 70 Points
I just bought a ZTE home phone station online through Koodo and am having the same issue....cell bars are flashing red even when SIM is installed.  Do I need to activate the SIM?  If so, how?  Please help.
Photo of Pierre Pelletier

Pierre Pelletier

  • 90 Points 75 badge 2x thumb
I bought the item on koodo website when I received an offer by email can't find where to go in my account to activate sim card
Photo of Teri Heck

Teri Heck

  • 70 Points
I am having the exact same issue.   What is the answser? 
Photo of David

David, Mobile Master

  • 89,014 Points 50k badge 2x thumb
You should receive an email with the activation information and your phone number. Check your junk / spam folder to see if it landed there. If not completed in a day or to, contact Koodo to learn what's up.