your website isn't working!!!

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

for a week now I have been trying to get on to pay my bill and look at why I'm being charged $58 this month but your website doesn't work! I can't access my billing page!! it always says 'temporarily out of service". It does this a lot and I am not paying you people until this website works so I can SEE what I'm being charged
Photo of Caro M

Caro M

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
Self-serve and the Koodo site are working fine for me. What browser are you using? The site is most optimized for Internet Explorer and Firefox. Also, clear your cache and cookies
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,496 Points 100k badge 2x thumb
You realize that the website not loading will not stop your service from being suspended or stop your account from going to collections? If you want to know why your bill is high, call customer service and ask, or go to a kiosk and ask if they can print a copy of your bill.
Photo of Starfox


  • 5,718 Points 5k badge 2x thumb
I'd like to see how this situation ends up...
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
Calling *611 is always a good option before panick attacks appear.
Photo of Roberto Pacleb

Roberto Pacleb

  • 124 Points 100 badge 2x thumb
today i try Google Chrome instead of works now...

This conversation is no longer open for comments or replies.