'Your plan is not eligible for changes at this time" Help? Get this evevrrytime I try to update my plan!

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  • Updated 1 year ago
Trying to remove a deal add on they had for 5$ for an extra 250 mb on my 35$ plan they had.. uforunately over the past few months I've kept trying snd not been able to. I want to remove the add on and STOP paying for it, but am not eligible it seems. Help!
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Marissa Drumm

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  • anxious

Posted 1 year ago

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Bernard, Official Rep

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What name is the account under Marissa?