Your help line sucks

  • 1
  • Idea
  • Updated 6 months ago
  • Not Planned
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I can't speak to a human ... 90 minutes listening to canned music .. I'm dropping you forever .

Wind Mobile here I come 
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Tom Malone

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  • frustrated angry

Posted 6 months ago

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Allan, Mobile Master

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You mean freedom? In case you didn't know you have to be within their home region in order to be worth it.
What's the issue that you were calling about anyways? We might be able to help here.
(Edited)
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Timo Tuokkola, Mobile Master

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FYI, the "home network" for freedom mobile would be the orange region on this map:
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Dinh, Mobile Master

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I thought there was an option of letting agent to call you back, have you tried it?
 
I would call early in the morning (9am) to avoid the peak hour.
(Edited)
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Bernard, Official Rep

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@Tom, appreciate the feedback! What were you looking for to get an answer? Just about anything can be answered with all the material/tools we have online including this awesome forum! 

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