Your clients are also business people/over 40.

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  • Updated 3 years ago
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Leaving Koodo...because of this interaction on FB:

Koodo Our bad George. It was a glitch. Nothing to worry about, nothing has changed into your account. Sorry for the inconvenience. You should be getting an email to better explain soon. -Pierre

Like · Reply · 11 mins
..

George Stewart "our bad" ? I'm not a 15 year old.

Like · Reply · 4 mins
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xyz

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Posted 3 years ago

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Stacey

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Hi George, thank you for your feedback. You make a great point, we have many customers in their 30's and 40's and our communication needs to reflect that. We don't want to lose you, and I will take this back to our team to discuss further.

Stacey
(Team Koodo)
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RudyW

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Seriously George????? This is what gives you a headache??? "Our bad"? You my friend have first world problems.:-))!)
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Dennis, Mobile Master

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Is "our bad" offensive in some way?
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Some random Mobile Master, Mobile Master

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No. What is happening is likely that OP is acting like those people who bring their own glassware to parties because styrofoam cups ain't good enough for them...
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Sophia, Mobile Master

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Lol I have seen many ways in which people decide to be insulted but never because they were not treated as a senior :p

My private pet peeve is "Hey" but if I had to leave every service who addressed me as such I'd probably need to get off the internet altogether!
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Dennis, Mobile Master

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Would you have preferred:
A ghastly misfortune uponeth boy ge'rge. 'twas a gyit. nothing to worryeth about, nothing hath chang'd into thy apprasil. s'rry f'r thy anguish. thou shouldst be getting byrne to bett'r explaineth lief
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Keith Fediuk

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Well you wouldn't like virgin mobile because they use the same wordings.. they makes you feel like you're not being handled by a computer or a generic response. I find koodo the same way and I prefer to get a hey or our bad then a generic answer such as dear customer. To leave any company because of a comment like that is very immature.

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