Your bill seems to be taking a while to generate. Please try again later.

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  • Question
  • Updated 2 years ago
  • Answered
I was able to download all my bills except one: May 2015. This has been the case for months. When I click on May 2015, the following message appears: "Your bill seems to be taking a while to generate. Please try again later."
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Arex

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  • frustrated

Posted 2 years ago

  • 1
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Tayeb A, Employee

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Hey Arex :)

Could you send us a private message on Facebook or a direct message on Twitter so that we can look into this?

We'll take it from there.

Thank you!
(Edited)
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Arex

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Thanks for your quick response! I am not on FB, and I just tried to send you a direct message on Twitter, but it turns out "You can only send messages to people who [follow you]": https://support.twitter.com/articles/14606
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Melissa, Employee

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We followed you Arex :) You can also send us a detailed email here http://koo.do/11eMLdy and select social media to get through to us.  Thank you!
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Arex

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Thanks, Melissa, I have now DM'd you on Twitter.
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Anna

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Got it! 

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