Your balance is too low message from friends

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  • Updated 3 years ago
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My friend's phone did an update and then whenever she tried to send a MMS to me, I received a text from her warning that my balance was too long. My phone was on auto top up, and my friend finally discovered the answer. I tried to post thsi answer to another loop but the topic was closed without the correct answer ever being posted. That's right, the message that warned me of low balance WAS NOT spam. It was a glitch.
Koodo told her that her phone's update has a serious glitch in it and until the next update, (if that glitch is even addressed) there is nothing she can do. She can no longer send MMS. She has an option of sending her phone back to the company or waiting for another update. She chose to wait as she needs her phone for her work and schooling.
To that one poster who felt it wasn't a glitch, yes, it is one in the newest update and yes, they can still happen.
The message in all this is that if you phone wants to update, do a search of reviews for the new update first before you install it. Things may happen that you don't want to happen.
Since my friend no longer sends me MMS texts, I no longer receive balance too low warnings.
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barb phinney

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Posted 3 years ago

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Sophia, Mobile Master

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That's a very vague message barb, I can't make heads or tails of it.

What phone does your friend have?
What OS version?
What update caused this glitch?
What company does she have to send the phone back to?

I have always updated all my phones (Android mostly, but also iPhone, BB and Windows phones) and never encountered anything of the sort... and I have participated in this forum for two years and never heard about it until now. So I admit that it sounds rather far fetched to me :)
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barb phinney

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Sorry I was so vague. I will ask. I believe she has a Samsung Nexus 5 and the update to Lollipop. My point was that there was someone who said on another loop with the same title who said that computer glitches didnt exist and the message being generated was spam. I wanted everyone to know that you should check out the reviews of all updates before installing them. I think that is sound advice. As far fetched as it sounds, it is what happened.
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Sophia, Mobile Master

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Keeping well informed is indeed always sound advice, so thanks for sharing :)
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barb phinney

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The 5.01 update done afterward did not repair it unfortunately. The 5.0 update bug is affected by some carriers and causes thd user to be unabke to send mms texts. The Koodo rep said he had many complaints about it and suggested she read reviews on Gotta be mobile. Again, it is important to do research first before installing updates

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