y does my phone keep cuting out and go back to face screen

  • 1
  • Question
  • Updated 4 years ago
  • Answered
phone freeze
Photo of Mac Demerchant

Mac Demerchant

  • 154 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
What kind of phone do you have?how long has this been occuring?
Photo of Mac Demerchant

Mac Demerchant

  • 154 Points 100 badge 2x thumb
I have an ace11x
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 206,254 Points 100k badge 2x thumb
Have you installed any apps or games right before it began happening? If so try uninstalling them and see if that helps.
Also try installing an app called "clean master" and run it to get rid of junk files and clean up your phones memory.
Here's the link to clean master
https://play.google.com/store/apps/de...
Photo of Mac Demerchant

Mac Demerchant

  • 154 Points 100 badge 2x thumb
already have clean master
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,424 Points 100k badge 2x thumb
Well the Ace II X is a lower-end phone, so I'm not terribly surprised that it's acting glitchy and freezing. Depending on how long you've had the phone, it would be in your better interest to upgrade the device.

This conversation is no longer open for comments or replies.