Wrong phone purchased in confirmation email of order!

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  • Updated 1 year ago
I placed an order online today to upgrade my phone. I reviewed my email & the wrong phone is confirmed. LG G5 instead of LG G6. I need immediate assistance to correct this please so I don't get sent the wrong phone. Help!
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Tara Anthony

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Posted 1 year ago

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Allan, Mobile Master

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Don't panic too much. Orders tend to take a few days before they are shipped. You will have to contact the webstore or you may be able to just send Koodo off a message on Facebook and they can help you out.
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Not true. I made multiple orders in the past few months and each time the order shipped the same day or the next business day before noon.