Would like to see the pre paid plans canada wide :)

  • 6
  • Idea
  • Updated 3 years ago
  • Implemented
I would love to see the plans offered in pre paid to offer unlimited canada wide for the evenings and weekends as well as the unlimited calling anytime. I would be willing to pay a little extra for that feature ( im not talking hundreds more like 10 -20 bucks more for example) That would be great instead of having to buy the unlimited plan and than extra min for long distance or something like public mobile did with the build your own plan where you can pick and choose what you want and need also what your willing to spend and build your own plan.
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Melissa

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Posted 3 years ago

  • 6
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Some random Mobile Master, Mobile Master

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I really don't think we're going to see that.

Public already exists for what you described, and Koodo prepaid exists for the $15 SMS plan + boosters combo (let's not kid ourselves, the other base plans just suck).

And all these prepaid options simply exist because they still haven't found a way to get 100% of their customers on postpaid because ultimately, that's what they'd want (because ARPU and all these other crappy metrics used to measure our obedience level).

So while I agree with you, Melissa, I honestly don't see this coming anytime soon.
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Ahmad

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To each their own. Its as much a possibility as it is not
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Melissa

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I know it was a long shot to david like you said they already have it but i thought it was worth a try lol.
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Some random Mobile Master, Mobile Master

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You're certainly entitled to that try, no problem here :oP
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Bernard, Official Rep

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Thanks for your idea Melissa! I promise we look at every one of the submissions and determine how to move ahead with them. We always try to balance the needs of our customers and our business and when it makes sense we move forward with them.
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Fred C

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Hi Jeffrey, I wonder if you or another Official Rep, could comment on the prepaid self serve site. It really is pretty bad. It is not even up to the standard of the old post paid self serve site and way below the new self serve post aid site. Are improvements planned for the prepaid site and if so when might they be expected. When I peruse the old posts, I see that this has been an ongoing complaint for more than a year. Thanks.
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Bernard, Official Rep

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Yes Fred, we are painfully aware of some of the shortcomings of the prepaid self serve website in comparison to monthly customers'. There are some technical challenges (they are not running on the same platform) that slows us down from dramatic improvements of every aspect of the site. We are working on it though! That said, we are also prioritizing which area is need of reasonable fast improvements. The way we look at it is via core functionalities. Registration, activation, renewal of base plans, adding boosters, usage checking are what the vast majority of folks use it for. Therefore these will be the first ones to be looked at. I really appreciate you feedback though as it helps get more colour around the experience and it can influence our decisions as well. Come back here in a week and just how and idea or suggestion turns into reality. :-)
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Fred C

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Thanks Jeffrey, I'm sure we prepaid folks will look forward to improvements.
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Jordan Stevens

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Hi Melissa,

Thanks so much for submitting your idea. Just wanted to let you know that thanks to your idea we launched new Canada-wide Plans for Prepaid customers.

Check out all of the details: http://koo.do/1RuY1i1
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Melissa

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Hi Jordan!
I cant believe it. this is just awesome and i have checked it out and not only have you changed the plans. koodos kept them the same cost if not cheaper. Another reason for loving i love being a part of this community.
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Jordan Stevens

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Happy to hear that Melissa :) Glad we could implement your idea.
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shelley

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I just came across the unlimited Canada wide plans for prepaid today. That is wonderful news! Glad it was implemented :)
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Ahmad

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This idea was submitted by many before and has been worked on this probably for a while. I wish Koodo actually inplemented ideas within a week of its original suggestion lol.

Great to see this finally implemented as a prepaid user :)
(Edited)

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