Would changing plans reset my positive tab balance?

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  • Updated 3 years ago
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I currently have the 39$ 400 talk/400mb plan with a small tab of 150 max. The tab balance is currently maxed out at 150. If I changed to one of the new plans, would my existing tab balance reset to 0? 
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Eddie Q

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Posted 3 years ago

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Mitchell Palmater

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That would be crazy =P!
You will still be sittin' pretty with 150 bucks my friend.
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Hey Eddie! I share Mitchell's NOOOO! :)
You would need to call us in though (*611 from your Koodo phone or 1-866-995-6636 through another device) so that we can switch your Tab type in the system. That way you'll have access to all of our awesome new plans through your self-serve account! Enjoy!! 

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