Word application

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  • Updated 2 months ago
Hi there. 
I don't know what happen with my iPhone 7 ... I have upgraded iOS to latest version, after this whenever I open the .DOC file with the help of Word Online an error message pops out saying that it is not able to start correctly. How to overcome this? I am hoping someone in this community could provide me with some answers.
Thanks very much in advance for all your help
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mnash0029

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Posted 2 months ago

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Dennis, Mobile Master

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Uninstall and reinstall the Word application. 
Have you tried to open a different file?
(Edited)
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mnash0029

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I have already tried to reinstall the app...no luck((
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Dennis, Mobile Master

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Have you tried different files?
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Robert, Mobile Master

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Is the file openable on the computer?
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Sears1

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Try Apple Pages. It will let you open Word documents and edit them. While the edits will be saved in Pages format, the file can then be exported to Word format again. Also this guide will walk you through word files recovery the process.