Won't let me receive or send texts

  • 2
  • Question
  • Updated 1 year ago
I got a new prepaid phone and signed into my old Koodo account. I did change the Sim card but it's not letting me send or receive text. Why? What am I doing wrong?
Photo of Maddie Myers

Maddie Myers

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 2
Photo of Goran

Goran, Mobile Master

  • 97,818 Points 50k badge 2x thumb
Restart your phone. Take your Sim card out, put it back, Restart it again. You are paid up for your base plan as well?