Wont allow to switch base plan. Need some help pleeeaase

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  • Updated 6 months ago
I tried to switch my baseplan to the same one but it has 2gb of data instead oc 1. but its not allowing me to do any of that without charging me another 55 dollars. It even told me to add my add. My money to the account before switching the base plan. How can i change it
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Lea Delorme

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Posted 6 months ago

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Hi there!

You have to top up your account with 55$ and then you will be able to switch your desired plan... 
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Sophia, Mobile Master

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You're best of to change your base plan one day before it expires, otherwise you'd pay double... Did you just renew it?