Wipe BB without trackpad

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Hello,

My curve 9300 trackpad dont work.

I wanna sell it but the phone is full of perssonal info.

How wipe it without the trackpad??
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ProfN

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Posted 5 years ago

  • 1
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Ry

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Type Options from home screen.
Enter
Type wipe.
Enter
Alt enter to move down each option. Space bar to select your options.
Once at the line to type blackberry then enter.
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ProfN

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Ok thanks,

My problem was i could not move down the option.

I tried the alt-enter but it give me a language choice

Shift-enter works for me.

Thanks again !!!
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Ry

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Glad it worked out. If you have a moment, please click on the Good Answer link on my post.
Thanks
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ProfN

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I already click on it!
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Ry

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Thanks! Sorry, I must have missed it.
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Jonathan I, Mobile Master

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http://supportforums.blackberry.com/t...

Closest thing I could find.
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mattjs

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You can wipe it remotely using BB protect
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Curtules

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I don't know if you're still experiencing issues but you can reset the phone via alt+right shift+del.

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