Will I lose my prepaid boosters?

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  • Updated 5 years ago
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Bought a prepaid sim and topped it up. I would like to use a different phone number now (I shouldn't have transferred my old number). Can I change phone numbers without buying a new sim chip? And will I lose my talk and data boosters if I do?
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Dave Hackett

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Posted 5 years ago

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Jonathan I, Mobile Master

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Nope! It doesn't affect your plan/boosters. I'm not too familiar with prepaid Self Serve, but you should be able to change your phone # there. If you're having difficulty doing it yourself, then call Koodo and they'll sort it out.
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In prepaid self serve, click the Base Plan & Boosters tab, then click Change Phone Number (last tab on the right).

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