I have a manufacturer's defect in my Telus-locked Nokia Lumia 830. I purchased the phone via a classifieds ad and knew that the Koodo SIM would work. The camera recently stopped working, and I would rather not send it off to Microsoft directly because that leaves me with no phone at all.
The phone is listed as registered to my account on self-serve (at least, when I go to the "upgrade phone" page it lists my current phone as Lumia 830).
Will Koodo send this phone off to repair and let me use a loaner? It is still in warranty and I have the original receipt.