Will I lose my $10 discount if I switch phones?

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  • Updated 1 year ago
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I brought in an older phone that I own and got the $10 discount for six months. I've used two months of the discount already, but I'm wondering if I switch phones and take advantage of the LG G5 deal (where I'd pay $95 upfront, put $240 on tab over 24 months), would I lose this $10 discount? I would keep the same plan I have now. Would it retroactively apply in any way? 

There was also a ~two month period from when I switched to Koodo and when the deal began to take effect, so it would be frustrating for me to lose 4 months worth of the discount when Koodo wasted 2 months of that prior. 
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Zach

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Posted 1 year ago

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Robert, Mobile Master

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Hello Zach,

The discount is for bring your own phone, so probably you would lose it, but there's always a way to get it applied some more time (the first 2 months that you didn't have the discount). 

 I'd wait to see what an official Koodo rep has to day about that.
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Zach

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I can accept that. How can I get in contact with a Koodo rep to discuss this further? Would it have to be a kiosk? 
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Dennis, Mobile Master

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Please contact Koodo via Private message on their Fecebook or twitter page and rep will be able to assist you