Will I get a confirmation text when adding on an international call&text plan? Will I be charged twice if I try again? It's been 3 hours

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  • Updated 2 years ago
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Rick Swan

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Posted 2 years ago

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Chadwick, Mobile Master

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Yes you should get a message saying it is now active. I would contact customer care before trying again. Dial 611 from your phone.
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Mayumi, Mobile Master

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Or you can check it through self serve if it added already.
Also, you can't add same add-on at the same time.
Ex: you can't add $15/30days :75 texts until it expired.
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Daniel, Employee

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Hello Rick! If you still haven't gotten the confirmation and can't yet see the add-on on your Self Serve, please contact us through our Facebook or Twitter pages so that we can look into this for you :) Thanks!
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Melissa, Employee

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Hey Rick, confirming that the add on is active :). Have a nice trip! 

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