Will changing my number change my plan?

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  • Updated 2 years ago
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So here's what's going on. I mainly live in SK and have that plan. I work a lot in ON. I had a SK number for about a year and also had a ON number on another line. I cancelled my ON phone and ported the number to my SK plan line. All has been found for the past year.

Now I work for another company in ON that doesn't allow outgoing long distance calls from their office to me while I'm doing work around their location. So I have to get a local number on this phone line. 

So if I do this, will I lose this plan? It would be an ON number on a SK plan. I ported in fine 2 years ago, but this would be using the change number option in self serve. 
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Jesse

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Posted 2 years ago

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Chad Burr, Mobile Master

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You can easily get yourself an Ontario forwarding number for as little as 85cents per month from online services like voip.ms


I'd check into it if you don't want to loose that huge SK data plan.

Edit: that's not to say you will loose it, but eventually the system will catch up with those who are using this loophole.
(Edited)
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Jesse

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I'm not using a loophole, thanks. I live in SK and work a lot in ON. I ported my old ON phone to this work phone and now I work in a different ON city that uses a different area code. It's a work phone. I use a bunch of data on using GPS since I don't know the area. I'm in SK more than ON as SK is where my residence is. 

I cleared this with koodo before even porting. 

It'd be silly to think I keep only an ON number when I live in SK.

Once again, not a loophole. So those of us using this, "loophole" will be just fine, thanks. Your theory of a loophole would require all business people to have a different cell plan for each city they travel to...
(Edited)
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Chad Burr, Mobile Master

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You're right. There are some assumptions in my answer, still the voip.ms solution should solve your issue
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Anna

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Hey Jesse! Our regional rate plans are assigned by phone number and area codes, not by the address. Although you still reside in Saskatchewan, your phone number is an Ontario number and so does not correspond with the plan. We do have teams in place who audit accounts to make sure that the rate plan that is used corresponds to the specific phone number, so it's possible that you get a call in the future asking you to change your plan. When will it happen? We unfortunately cannot say. To answer your question though, you will be unable to change your number in self-serve as the system will only give you phone number options that correspond to your address. You will need to call in (*611 from your Koodo phone) to change to another Ontario number. If you explain that it is for work purposes, the agent may complete the change. However, since you technically are not eligible for the Saskatchewan rate plan, they might ask you to change the plan.
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Jesse

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This is the most annoying situation to be asking a question. I ask a simple question and just get told I'm cheating a system in every reply. I've confirmed this with support on a few occasions now and been told it's fine to have the plan as long as I'm in the province of the plan the majority of the time.

Please stop replying with replies that make me feel like I'm a cheat. 

I'll just call in. This is pointless/useless. 

"Although you still reside in Saskatchewan, your phone number is an Ontario number and so does not correspond with the plan"
Hence why I asked before changing the number and was allowed

"We do have teams in place who audit accounts to make sure that the rate plan that is used corresponds to the specific phone number, so it's possible that you get a call in the future asking you to change your plan"
I have had this call in the past. I'm assuming there was a note on the account because it was a 10 second phone call and everything was good

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