wil lnot accept my visa payment for xxx-xxx-xxxx

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  • Updated 2 years ago
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George Best

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Posted 2 years ago

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George Best

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will not accept my vissa payment for xxx-xxx-xxxx
(Edited)
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Robert, Mobile Master

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N'est time please do not post personal information on the public forum. Did you manage to pay?
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Julie, Official Rep

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Hi George, we removed your number because it is a public forum, as Robert stated.
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Goran, Mobile Master

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Usually the reason is the info is not matching. Double check everything including the address. It's also possible that you'll have to call 611 to register the card if it won't work. Give another browser/ device a go just in case and ideally use safari, Firefox, or chrome. IE is slowly getting wonkier and edge isn't officially supported by most yet. And clear browser cache fwiw.
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Bernard, Official Rep

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@ George we have recently made tighter security adjustments credit card payments to protect our customers. One of the most likely reason why you card is turned down now is likely an address mismatch.  Your billing address provided must match address on file with the bank issuer or and or credit bureau. Once you update it will work no problem.

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