wifi dropping in & out affecting my data usage

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  • Updated 2 years ago
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When at work I am connected to the wifi there but my Koodo phone will drop in & out of being connected causing me to unknowingly use data & now I am over my usage for this current cycle already with 10 days left.  Please advise how I can rectify this. I feel like I am unfairly being charged for data usage.  Having to check my connection every time I want to use data is not a viable option.
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Mike Stephenson

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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Turning off data on your phone will prevent it from using it when the Wifi drops out. If it's an android phone, setting up the built in data limit app will prevent you from going over for the month.
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There are enough wifi hot spots around these days that one can save a lot of data by turning it off until you actually have to connect with data. If that is not acceptable look for an app for data toggling (may not work with all models) or simply change plans for more data. I have yet to burn through my 750 MB plan as I hop from Hotspot to Hotspot. Good luck.
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Ivan, Mobile Master

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I don't understand what you mean by having to check your data connection. It's plain to see if you're connected to WiFi in your status bar, regardless of phone. Just make sure that you don't have a setting enabled to use cellular data when WiFi is weak (some phones have this feature).

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