WiFi connection issues

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I have a Moto e. It recognizes the public wifi at my university, but once I click "sign in", the screen will not load. I know it is the right passworn, since my laptop connects, and works well.
Photo of Liam


  • 122 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
This happens to me sometimes too when i go to starbucks.. Usually if wifi won't work, I make my laptop a hotspot and plug my phone into my laptop with the USB cable that comes with the device or I toggle airplane mode until it connects.
Photo of Daniel

Daniel, Employee

  • 5,574 Points 5k badge 2x thumb
Hi LIam!

Are you still having issues with your Wifi? Keep us posted :)
Photo of BobTheElectrician


  • 57,352 Points 50k badge 2x thumb