Wifi calling for iPhone

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  • Updated 11 months ago
Hello Koodo, I live very close to the American border in a very rural part of Quebec and I have to call every month to get my roaming charges removed and roaming data also. The bill goes up very fast and the Koodo signal is only available in one location of my 10 acre property. AT&T 's signal comes in very well but I never go to the States. My question is could you please activate wifi calling ??? It's available for Bell, Roger's,Fido, even Telus which is Koodo's provider. I always get excellent customer service with Koodo after waiting at the very least 25 minutes before speaking to someone but each time I must re-explain my situation. It costs Koodo good sums of money by removing my roaming fees each time so wouldn't it be a viable option to give us wifi calling?
Thanks,
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Steve Guerin

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Posted 11 months ago

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Ry

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Wifi calling won't fix your roaming data issue.
You can turn roaming off, which sounds like it would be more of an inconvenience.

You may want to consider moving to Bell or Telus who have North American plans (free roaming) for 10 more a month.
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Robert, Mobile Master

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Turning roaming off will solve the data problem, but not for the voice or texts...
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Robert, Mobile Master

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Hello Steve,

I don't know when the wifi calling comes to Koodo, but in the meantime you can switch to manual carrier selection. Like that you won't connect to the US network anymore.

OR, if you insist enough, they might give you free US text/voice add-on. DOn't know if it exists, but with enough complaining, you might get something you want. (wink wink)
(Edited)
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titaniumtux

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Wifi calling across *most* carriers is limited to iPhones. Rogers/Fido offers it on Androids as well, assuming you take the phone from them (no BYOD). I think it's safe to say that a majority of iPhone users are with the "big guys" (Telus/Bell/Rogers) given that they leverage better deals on iPhones (pay less upfront, exclusive trade-in deals, etc.). Although Koodo is a Telus subsidiary, and the cost to offer Telus brand features on Koodo may seem trivial, there may simply not be a big enough demand for it.

Since I don't use an iPhone, just wondering, with wifi calling, doesn't it kick in only when cellular network access is poor yet wifi is sufficient (example of this would be some basements, underground parking lots)? If you connect to US cell towers on roaming, won't that connect the call on cellular rather than wifi?

Lastly, since OP doesn't go to the US, any way to disable roaming on the Koodo service? I would imagine that OP might get no network at home at times. In that case, add call forwarding to Koodo, forward calls to a local number in an app such as Fongo, and receive calls via wifi.

@Roar we do not advise subscribers to leave Koood in favour of other providers on the Koodo forum.

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Goran, Mobile Master

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Last I recall we should abstain from naming specific carriers. To Roar's credit, he didn't name any. I personally will not hesitate to tell someone to go to another carrier if they get practically zero signal where they are. No point in paying for service that you cannot use.
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titaniumtux

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This is fair. I really wish we had a sticky for forum rules.

If there's no signal on the Bellus network, only other options in OP's area would be Rogers/Fido or Videotron, and I agree that no network coverage is a good enough justification to switch carriers.

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Steve Guerin

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Well I know that I am not the only one asking for wifi calling options but thanks for your honesty. I am in a very rural place and the Koodo signal only works in one place in my ten acre backyard. Forget about any signal inside my farmhouse! The only ones that do work in my home are T-mobile, and AT&T. They actually come in pretty well. I could disable the roaming feature on my cell but I can't miss any calls seeing as I work at home. I was just looking for a useful option other than going through American providers to use my cell phone. Wifi calling is actually an available option on iPhones but the carrier must activate it and I thought that would be simple enough. I guess I was wrong.
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Lloyd Willett

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I am another person who could use wifi calling my self poor cellphone reception in my area as well i have a android phone and there so many people that has the same problem so i hoping koodo will get the wifi calling use to have it on my cellphone but koodo removed that app
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titaniumtux

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Wifi calling on Android to my knowledge is limited to Rogers/Fido and Freedom Mobile, with a phone from those carriers.

Alternative is to add call forwarding to your Koodo line, and grab Fongo. Then forward from Koodo to Fongo and receive calls on wifi.