My new bill shows last months and this months due at the same time. It shows a payment made then reversed. I checked my bank and the payment never went out. I have no record of the payment or any NSF charges on my bank account.
if it was the first time you were expecting it you should know that you need to make the first payment after singing up manually. the bill shows that they attempted to authorise the account. on this month they will take the payment out.